2024 Exhibitors
Sponsors Platinium
Sponsor Gold
Sponsors Silver
Description 2Emotion is a simple, comprehensive, and creative video creation tool for all professionals wishing to harness the power of video media. It requires no technical skills, just a desire to communicate through video. It allows for the enhancement of products, services, testimonials, or even the employer brand of a company.
Activities
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Rich and Video marketing
- DIGITAL MARKETING - Social marketing / Social Selling
- DIGITAL MARKETING - UX / User experience
Description Development of e-commerce websites, SEO, SEA : Magento / Prestashop
We improve the purchasing experience of your website to offer a user journey optimized for conversion before assisting you with the acquisition and loyalty strategy.
Benefit from personalized support with 410 Gone. Together, let's boost your revenue."
We improve the purchasing experience of your website to offer a user journey optimized for conversion before assisting you with the acquisition and loyalty strategy.
Benefit from personalized support with 410 Gone. Together, let's boost your revenue."
Activities
- CX - CUSTOMER EXPERIENCE - Training
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - SEM/SEO
- E-COMMERCE - WeB / E-Shop development
Description 76310 is a publisher of Data Quality solutions, which value your company’s Data capital and customer knowledge.
In curative as in preventive, for France as for international, we control/ correct postal addresses, emails, mobile numbers, ... identify and reconcile duplicates and much more!
In curative as in preventive, for France as for international, we control/ correct postal addresses, emails, mobile numbers, ... identify and reconcile duplicates and much more!
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer identification solutions
- DIGITAL MARKETING - UX / User experience
Description Every day, Académie du Service inspires, imagines, designs and co-constructs Customer Experiences with companies, which aim to find the levers of attraction, commitment and loyalty of customers and employees. The Consideration Symmetry© is the conviction that guarantees that the transformation of organizations that this imposes will be carried out.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Listening to customers
Description Listen! Acapela's digital voices, powered by AI, enable real-time vocalization, whether on the cloud, on-premises, embedded platforms, or a desktop computer. 20 years of expertise are at your service to vocalize the customer experience with personalized or custom voices. Let's talk!
Activities
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - SVI / CTI
- DIGITAL MARKETING - Digital Audio / Podcast and Web Radio
- DIGITAL MARKETING - UX / User experience
Description Audiovisual production Agency : production of innovative videos!
- Contents developed with the power of AI,
- Employer brand,
- International production capacity,
- Content strategy on social networks,
- Diversity of contents : podcast, live, video newsletter, cartoon, scribing, interview, report...
- Contents developed with the power of AI,
- Employer brand,
- International production capacity,
- Content strategy on social networks,
- Diversity of contents : podcast, live, video newsletter, cartoon, scribing, interview, report...
Activities
- DIGITAL MARKETING - Digital Audio / Podcast and Web Radio
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Virtual reality / Augmented reality
- DIGITAL MARKETING - Rich and Video marketing
- DIGITAL MARKETING - Social marketing / Social Selling
Description Ad's up Consulting (European Digital Group) is a digital performance consultancy specialized in paid media (SEA, Social Ads, Programmatic Display), with the strength of its SEO experts at Clustaar, talent management agency with ÇABOOST and digital marketing training with Ad's up Campus.
Activities
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Programmatic
- DIGITAL MARKETING - Rich and Video marketing
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social Paid
Description AdPremier is a digital web marketing agency with a cross-functional positioning.
Our mission is to help the commercial development of our clients, particularly e-commerce, but also the lead generation via web marketing and its innovations: Google Ads, SEO, SMA, etc.
Our mission is to help the commercial development of our clients, particularly e-commerce, but also the lead generation via web marketing and its innovations: Google Ads, SEO, SMA, etc.
Activities
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social marketing / Social Selling
- DIGITAL MARKETING - UX / User experience
- AI&DATA - Tag Management
Description AdsRank is a Google Ads agency that helps businesses of all sizes grow their online presence.
We have been in business since 2019 and have helped over 300 clients achieve their marketing goals.
Our team of experts is passionate about helping businesses succeed online.
We have been in business since 2019 and have helped over 300 clients achieve their marketing goals.
Our team of experts is passionate about helping businesses succeed online.
Activities
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - SEM/SEO
Description Advancia Téléservices, is a Customer Relations Center, based in Tunisia with 600 positions, has been developing outsourcing activities with high added value since 2010: Creation of commercial value, business management, customer service, IT technical support, management of administrative chain of sales and after-sales service - ISO 27001
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Mystery customer studies
- CX - CUSTOMER EXPERIENCE - Customer touch point management
Description The AFRC, created in 1998, is a community of 3,500 professionals and 290 companies from 23 sectors of activity who work on transformation through Customer Experience and Employee Engagement. A laboratory of ideas and space for exchange, the AFRC provides solutions to companies to help them face the customer revolution.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- DIGITAL MARKETING - UX / User experience
- AI&DATA - Solutions using artificial intelligence
Description hREF is an editorial agency in Lyon, Grenoble and Paris, specializing in web content (but not only that!).
We support you in your editorial projects, from A to Z. From strategy to content writing, including putting these elements online, hREF is on all fronts to help you perform on search engines.
We support you in your editorial projects, from A to Z. From strategy to content writing, including putting these elements online, hREF is on all fronts to help you perform on search engines.
Activities
- DIGITAL MARKETING - Affiliate Marketing
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social marketing / Social Selling
Description Used by over 31,000 social media managers, Agorapulse is an advanced French social media management tool that changes marketing teams' lives. Centralize publishing, moderation, social listening, and reporting for your Facebook, Instagram, Twitter, LinkedIn, TikTok, YouTube, Google My Business, and Pinterest accounts to boost your ROI.
Activities
- CX - CUSTOMER EXPERIENCE - Social media monitoring
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Collaborative marketing platform for networks animation
- DIGITAL MARKETING - Social marketing / Social Selling
Description Aircall is the customer communication and engagement platform, designed for sales and support teams to help them to drive productivity and turn customers satisfaction into key growth driver. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description To ensure customer satisfaction, AKIO has created Akio.cx, an innovative CCaaS software suite that analyzes interactions and assists advisors in improving the customer experience through intelligent and collaborative technologies. In partnership with Alcatel-Lucent Enterprise, AKIO also offers the hybrid omnichannel solution ALE Connect.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - E-réputation
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Alcméon is a hybrid SaaS solution (human + bot) that enables major B2C brands to manage their customer interactions on social networks and instant messaging: With our solution you will be able to make customer relations more fluid, organize marketing campaigns, process all types of messages and analyze all complete statistics.
Activities
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
- DIGITAL MARKETING - Multi-channel relationship marketing
Description AlloBrain offers an AI-driven customer service platform, including AlloReview for real-time collection and analysis of customer voice, AlloIntelligence for omnichannel conversation analysis and Quality Monitoring automation, and AlloBot, chatbot and voicebot solutions for contact centers.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Amabis, data quality solutions provider for 25 years.
SaaS or software solutions:
Reliability
Deduplication
Enrichment
Exchange security
RGPD compliance
Innovation 2024:
Test teleservices on our stand. Register now and benefit from a special exhibition offer: free subscription.
SaaS or software solutions:
Reliability
Deduplication
Enrichment
Exchange security
RGPD compliance
Innovation 2024:
Test teleservices on our stand. Register now and benefit from a special exhibition offer: free subscription.
Activities
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer identification solutions
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - DMP/CDP
Description AMARC aims to professionalise and promote the management of customer dissatisfaction. Its watchword: to turn coal in diamant©. The association brings together more than 320 member companies to promote the sharing of best practice between those involved in quality, customer relations...
Activities
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Training
Description Andex presents its value proposition around marketing, sales and services solutions under the Creatio platform! Our specialists will show you how to combine No-Code and GennAI with CRM solutions to innovate and develop your business.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - SSII integrator
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING - Collaborative marketing platform for networks animation
- AI&DATA - Solutions using artificial intelligence
Description The media dedicated to customer professionals
Activities
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
Description Whether you're writing a report or an e-mail, Antidote is the assistant of choice for writing well in English or French. In each language, it combines a new-generation proofreader with intelligent filters, multiple dictionaries with powerful searches and clear, detailed language guides.
Activities
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
- DIGITAL MARKETING - Multilingual solutions
- AI&DATA - Solutions using artificial intelligence
Description Anywhere365® is natively integrated with Microsoft Teams and provides an omnichannel contact center and dialogue management platform for businesses.
It is designed to help organizations improve their customer engagement and streamline their communication processes across various channels, including voice, email, chat, social media, and more.
It is designed to help organizations improve their customer engagement and streamline their communication processes across various channels, including voice, email, chat, social media, and more.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
Description Apenday is your hub for scheduling meetings professionally and efficiently. We allow companies to improve the customer experience while optimizing their organization everyday.
Our customers, present in many sectors, offer with Apenday fluid, engaging and multi-channel meetings to their customers.
Our customers, present in many sectors, offer with Apenday fluid, engaging and multi-channel meetings to their customers.
Activities
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
Description Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Our clients include companies like Fnac Darty, Kiloutou, Groupe Atlantic, and Safran. Our mission is to redefine how organizations and their customers interact, fostering human and authentic experiences.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Video call platform
Description appYuser offers a cutting-edge SaaS platform designed to enhance the digital experience. By scrutinizing every single visit, our solution significantly boosts conversion rates by an average of 24%. It's a crucial tool for any digital growth strategy, aiming to elevate both user satisfaction and conversion metrics.
Activities
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - UX / User experience
- AI&DATA - Web Performance
- E-COMMERCE - Artificial intelligence for recommendations
Description Armatis is a specialist in Customer Experience services (CX) for over 30 years in France and abroad. 9,000 experts who share a common vision : "Your Customer First" to work with you across the entire customer journey, with multi-sector solutions for all interaction channels in a French-speaking and multilingual environment.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description An AI center of excellence dedicated to keeping up with technological advancements to elevate customer experience by providing hybrid services.
We develop and integrate bespoke digital infrastructures to provide meaningful customer experiences across all marketing channels, reduce costs, increase productivity, and optimize workflows.
We develop and integrate bespoke digital infrastructures to provide meaningful customer experiences across all marketing channels, reduce costs, increase productivity, and optimize workflows.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description The tool that measure the Return of Investment of your marketing sources from first to last clic. Get a full visibility of your RoI, fully GDPR compliant.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Databases
- AI&DATA - Web Analytics
- AI&DATA - Web Performance
Description AudioCodes accelerates contact center transformation, offering comprehensive solutions for CX enhancement, cost savings, and operational simplicity. With global expertise and cutting-edge tech, we mitigate business continuity risks and drive innovation across any contact center platform.
Activities
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Avaya is shaping the future of customer experiences with innovation and partnerships to help organizations achieve strategic ambitions and desired outcomes. We provide contact center and communications solutions that are redefining customer and employee engagement. Our solutions power immersive, personalized, and memorable experiences that matter.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Leader in affiliate marketing in France, Awin supports you in the development of your affiliate programme to generate new customers and incremental turnover. Benefit from the expertise of the Awin teams and a large and varied network of partners (over 1M partner sites). Together, let's work on a strong acquisition mix!
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Affiliate Marketing
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Influence marketing
- DIGITAL MARKETING - Performance marketing
Description Axialys is a complete SaaS software suite that offers you optimum management of your telephony by efficiently equipping your contact center and customer service. Backed by 20 years of expertise as a telecom operator, we offer three Cloud telephony solutions adapted to all business telephony uses.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Azorica: 20 years of expertise in performance marketing, specialised in customer acquisition, premium leads and web traffic. Our expertise in data marketing makes us a key player to optimse your acquisition strategy. Aim for maximum conversion with Azorica: precision and performance at the heart of our strategy.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Affiliate Marketing
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Performance marketing
Description Batvoice AI is a SaaS solution intended for companies wishing to manage and improve the quality of their customer relations through the analysis of calls handled by their agents in call centers.
Batvoice develops and builds in-house its vocal analysis technologies for words and emotions.
Batvoice develops and builds in-house its vocal analysis technologies for words and emotions.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description For 17 years, BDM has been part of the daily live of digital professionals. Every day we offer the latest news from the digital sector (marketing, SEO, development, design, social media…), interviews with experts, surveys and the best referenced tools to increase your efficiency.
Activities
- CX - CUSTOMER EXPERIENCE - E-réputation
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social marketing / Social Selling
- AI&DATA - Web Analytics
- E-COMMERCE - WeB / E-Shop development
Description Belacom is the very first French Value Added Reseller in the marketing automation industry. We distribute solutions from the best on the market (Brevo, Active Campaign, Dialog Insight, Klaviyo, and Salesforce). We audit, integrate, train your team, accompany you and provide technical support all along your experience with your software.
Activities
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING - Data visualization
- DIGITAL MARKETING - DMP/CDP
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
Description Consulting Agency in Strategy, Content, Media & Performance
Drawing on our digital expertise from our pure-player DNA, we anticipate the evolution of digital professions and support brands in meeting new creative, data and media performance challenges. Our goal is to make your unique brand stand out and be noticed by your target audiences.
Drawing on our digital expertise from our pure-player DNA, we anticipate the evolution of digital professions and support brands in meeting new creative, data and media performance challenges. Our goal is to make your unique brand stand out and be noticed by your target audiences.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social Paid
Description Thanks to A.I. and powerful algorithms developed in France, BEYABLE analyzes each visitor's journey to a website in order to detect, analyze and materialize unexploited conversion potential. It's a true marketing co-pilot, helping companies to optimize their sites and boost sales.
Activities
- DIGITAL MARKETING - A/B Testing
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Personalisation
- E-COMMERCE - E-Merchandising
- E-COMMERCE - Artificial intelligence for recommendations
Description BigProfiles is the AI platform that predicts the specific behaviors of each customer within your CRM, from purchase probability to churn risk.
Our No-Code Platform is applicable to any type of activity: acquisition, loyalty, retention, outbound, inbound, cross-selling, upselling, anti-churn and win-back.
Our No-Code Platform is applicable to any type of activity: acquisition, loyalty, retention, outbound, inbound, cross-selling, upselling, anti-churn and win-back.
Activities
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- AI&DATA - Solutions using artificial intelligence
- E-COMMERCE - Artificial intelligence for recommendations
Description Bluelemon is a full-stack social media agency: strategy, video content creation, influence, all in the service of paid media and performance.
What does that mean, then?
Basically, we use creativity as a lever for business acquisition.
(And that's super cool)
What does that mean, then?
Basically, we use creativity as a lever for business acquisition.
(And that's super cool)
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Influence marketing
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Rich and Video marketing
- DIGITAL MARKETING - Social Paid
Description Brevo offers the most approachable customer relationship management (CRM) suite to deliver sustainable growth to all businesses and non-profit organizations. With Brevo, businesses benefit from a unified view of the customer journey with a Marketing and Sales Platform, Marketing Campaigns over Email, SMS, WhatsApp, Chat, and much more. Today, over
Activities
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING - DMP/CDP
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Multi-channel relationship marketing
Description CONTACT: targeting and digital prospecting
ENGAGE: strategy, messages, campaigns
CULTIVATE: content strategy and production, creation and distribution of communication media, measurements
ENGAGE: strategy, messages, campaigns
CULTIVATE: content strategy and production, creation and distribution of communication media, measurements
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Sales communication digitalization
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Rich and Video marketing
Description Calabrio is the customer experience company that empowers organizations to enrich human interactions. Calabrio ONE is a fully integrated, analytics-driven Workforce Engagement Management suite. The scalability and flexibility of our cloud platform enables remote/hybrid work —and gives our customers control over both costs and performance
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
Description Call of success is THE Call Centers Marketplace. We help companies outsource their Customer and Sales relations with the best contact centres by establishing their outsourcing strategy, identifying the relevant experts that suit their needs and supporting them in implementing their project.
Activities
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Training
Description We specialize in recovering purchasing intentions for e-commerce over the phone. We support customers throughout their online purchasing journey. Our job is the same as that of in-store salespeople; support, advise, sell, except that we do it online for e-commerce.
Activities
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- DIGITAL MARKETING - Sales communication digitalization
- DIGITAL MARKETING - Sales Enablement Platform
- E-COMMERCE - E-Merchandising
Description Capency has become the benchmark in the data market with a large portfolio of solutions processing the entire customer data lifecycle in 240 countries (address, email, phone numbers, etc.).
REKKOLT: Targeted files rental and data enrichment services
FINESIS: Customer knowledge and household behavioral segmentation tool
REKKOLT: Targeted files rental and data enrichment services
FINESIS: Customer knowledge and household behavioral segmentation tool
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer identification solutions
- DIGITAL MARKETING - Databases
Description Our expertise: immersive marketing and retail! At the crossroads of all our businesses? The design and deployment of innovative interactive experiences in point-of-sale digitalisation and commercial communication!
Virtual try, digital catalogues, gaming, sharing and immersive storytelling... A 360-degree tech programme.
Virtual try, digital catalogues, gaming, sharing and immersive storytelling... A 360-degree tech programme.
Activities
- CX - CUSTOMER EXPERIENCE - Interactive and immersive experiences
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - Virtual reality / Augmented reality
- DIGITAL MARKETING - Point of sale digitalization
- DIGITAL MARKETING - Sales communication digitalization
Description .
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Training
Description CERITEK is a consulting and services company specializing in the design, implementation, and maintenance of innovative, high-value-added solutions for contact centers. Our mission: tailor, optimize, and evolve solutions to simplify operations and enhance the complete customer/agent experience.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Self care tools
Description Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.
Activities
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Sales Enablement Platform
Description Channable is a multichannel eCommerce platform where you can list, advertise and optimize your products across channels & teams (Google, Meta, Amazon..).
Channable is more than just a feed management tool 😉.
Coudac is social media ads agency that supports its clients in media buying, the creation of advertising assets, and their data projects.
Channable is more than just a feed management tool 😉.
Coudac is social media ads agency that supports its clients in media buying, the creation of advertising assets, and their data projects.
Activities
- DIGITAL MARKETING - Social marketing / Social Selling
- DIGITAL MARKETING - Social Paid
- E-COMMERCE - Marketplaces
- E-COMMERCE - E-Commerce platform
Description
Cisco is a multinational corporation that designs, manufactures, and sells networking hardware, software, telecommunications equipment, and other high-technology services and products, such as Contact Centers. Cisco specializes in networking solutions, cybersecurity, cloud infrastructure, and digital transformation services for businesses.
Cisco is a multinational corporation that designs, manufactures, and sells networking hardware, software, telecommunications equipment, and other high-technology services and products, such as Contact Centers. Cisco specializes in networking solutions, cybersecurity, cloud infrastructure, and digital transformation services for businesses.
Activities
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
Description Cision is the leader in consumer and media intelligence, engagement and influence solutions. We equip marketing and social media pros with the tools they need to excel in today’s data-driven world. Our brands CisionOne, Brandwatch, and PR Newswire, enable over 75,000 organizations, to see and be seen, understand and be understood by their audiences
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - E-réputation
- CX - CUSTOMER EXPERIENCE - Listening to customers
- DIGITAL MARKETING - Influence marketing
- DIGITAL MARKETING - Social marketing / Social Selling
Description Clac des Doigts offers a concierge service dedicated to your brand, designed to enhance your customer loyalty. Our main goal is to simplify your clients' lives by responding to all their requests via SMS, chat, or phone.
Activities
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
- DIGITAL MARKETING - Client Community Platform
Description Cliking is a customer satisfaction and loyalty management solution, designed to help companies build a Customer Centric strategy based on the permanent collection of customer feedback and the implementation of automated customer loyalty and communication actions.
Activities
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - E-réputation
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
Description Cobbaï stands for "Care Operations Boosted By Artificial Intelligence."
Each Cobbaï customer develops its own customized AI to increase the deflection of simple tickets and help agents handle more complex ones more easily.
Control. Transparency. Security.
Each Cobbaï customer develops its own customized AI to increase the deflection of simple tickets and help agents handle more complex ones more easily.
Control. Transparency. Security.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- AI&DATA - Data visualization
- AI&DATA - Solutions using artificial intelligence
Description CogNeed offers a real-time conversational assistant for customer relationship teams over the phone (inside sales & customer service).
CogNeed AI™ is an augmented agent solution that analyzes telephone conversations and dynamically displays information windows ("popups") to the agent throughout their customer calls.
CogNeed AI™ is an augmented agent solution that analyzes telephone conversations and dynamically displays information windows ("popups") to the agent throughout their customer calls.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Collab is a renowned software house with +20 years of experience, focusing on developing innovative solutions for contact centers. It emphasizes the digital transformation of customer engagement with the right balance between AI and human interaction. Collab demonstrates significant growth and adaptability with a global presence in 40 countries.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description COMETE.AI, an innovative company specializing in outsourced customer process management, is revolutionizing Customer Relations by combining digitalization, automation and business expertise, thanks to technology and artificial intelligence (AI).
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Specialist in 360° marketing and communication, the CJ agency supports you from the definition of your brand platform to the strategic and operational implementation of all your projects.
Activities
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - Mobile marketing / mobile applications
- DIGITAL MARKETING - Platform to automate the local marketing of the networks
- DIGITAL MARKETING - UX / User experience
- E-COMMERCE - WeB / E-Shop development
Description In France, Conexance by choreograph is more than 15 years of experience and 40 DATA professionals committed to your side!
Conexance by choreograph offers a unique solution to boost your marketing campaigns.
Conexance by choreograph offers a unique solution to boost your marketing campaigns.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Quantitative and qualitative customer studies
Description The scientific methods of COS System ® (Customer Orientation Score) enable companies to develop a true Customer Culture. We offer an EXCLUSIVE approach based on the analysis of the intentions of all employees, from top management down: awareness-raising, conferences, diagnosis, action plan and training.
Activities
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
Description Created in 2008, the CPA (Collectif pour les Acteurs du Marketing Digital performant) is the professional union of digital marketing actors, a sector of activity constituting the foundation of any digital acquisition strategy.
Activities
- DIGITAL MARKETING - Performance marketing
Description Agence experte en Marketing Digital, nous accompagnons nos clients dans l’acquisition de nouvelles audiences et la génération de trafic ciblé, au travers de nos 6 pôles d’expertise : SEO, SEA/Media, Social Ads, Content Marketing, Data Analytics & Conversion et Recherche & Développement.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - SEM/SEO
Description datashake is a digital acceleration group, founded by 2 ex-Googlers, comprising a paid acquisition agency (Google Ads, Meta Ads, TikTok Ads, Pinterest Ads etc.), an SEO agency (technical, semantic and netlinking), a CRM agency, a Creative studio (production of visuals for campaigns) and a Data business unit (tracking, analytics etc.).
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social Paid
Description Dataventure is a specialist in digital acquisition.
We combine expert support and proprietary technologies to ensure the success of Data & Performance strategies, Local Marketing, PRM/CRM for advertisers in Europe and achieve their Lead generation, Drive-to-Web, Drive-to-Store objectives.
We combine expert support and proprietary technologies to ensure the success of Data & Performance strategies, Local Marketing, PRM/CRM for advertisers in Europe and achieve their Lead generation, Drive-to-Web, Drive-to-Store objectives.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Affiliate Marketing
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Mobile marketing / mobile applications
Description Deafi, a pioneer in customer service for the deaf and hard of hearing
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Customer solutions for people with disabilities
Description Deskea develops technology solutions based on generative AI for contact centers :
- Inbound and outbound telephony,
- Case Management & Ticketing,
- Automated Quality Monitoring,
- Agent Assistance, Correction, Reformulation, Translation,
- Video Assistance,
- OCR Scanning,
- Feedback Management
- Inbound and outbound telephony,
- Case Management & Ticketing,
- Automated Quality Monitoring,
- Agent Assistance, Correction, Reformulation, Translation,
- Video Assistance,
- OCR Scanning,
- Feedback Management
Activities
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description France’s leader in Call Tracking, Dexem helps marketing teams to optimize the performance of their campaigns by attributing call conversions to channels, traffic sources and keywords.
Dexem enables the integration and visualization of phone calls data into marketing and CRM tools such as GA4, Google Ads, Meta Ads, Hubspot, Salesforce.
Dexem enables the integration and visualization of phone calls data into marketing and CRM tools such as GA4, Google Ads, Meta Ads, Hubspot, Salesforce.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Marketing attribution solution
- AI&DATA - Solutions using artificial intelligence
Description Diabolocom enables businesses of all sizes to retain their customers and boost their sales, thanks to its expertise as a telecom operator and a CCaaS solution provider.
Our proprietary AI technologies optimize contact centers and ensure smooth omnichannel management of interactions either within Diabolocom's solution or through API.
Our proprietary AI technologies optimize contact centers and ensure smooth omnichannel management of interactions either within Diabolocom's solution or through API.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Dialfire is an exceptionally high-performing platform for sales and service teams of any size. Our clientele from around the globe enjoys the benefits of our cloud-native, flexible, and highly scalable platform. Dialfire provides a state-of-the-art predictive dialer, innovative IVR systems with voice AI, precise activity tracking and much more.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
Description Dialog Insight, CDP and customer activation platform, unifies and exploits all your data sources. You'll get a 360° view of your customers, with whom you can easily communicate during your hyper-personalized multi-channel campaigns. DI is also there to accompany you and help you in all your daily marketing needs.
Activities
- DIGITAL MARKETING - DMP/CDP
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Multi-channel relationship marketing
- DIGITAL MARKETING - Personalisation
- DIGITAL MARKETING - Platform to automate the local marketing of the networks
Description DialOnce, a software publisher specializing in AI for customer relations, publishes an omnichannel bot, boosted by generative AI, to welcome, orchestrate and pilot customer contact paths or assist advisors. From visual IVR to omnichannel bot, more than 150 customers in all sectors have placed their trust in us.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Attract clients with engaging stories .
Dicenda is a studio dedicated to social media, snack content, video, Reels, and stories on Instagram, TikTok, YouTube, and all social platforms.
Dicenda is a studio dedicated to social media, snack content, video, Reels, and stories on Instagram, TikTok, YouTube, and all social platforms.
Activities
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - Influence marketing
- DIGITAL MARKETING - Social marketing / Social Selling
Description DinMo is the first Modular Customer Data Platform. It is a platform designed for growth teams so they can leverage their customer data in all their activations platforms without relying on engineers or analysts.
DinMo is a new kind of CDP, accessible to all companies, easy to set up (in minutes), simple to operate and with a quick time to value.
DinMo is a new kind of CDP, accessible to all companies, easy to set up (in minutes), simple to operate and with a quick time to value.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - DMP/CDP
- DIGITAL MARKETING - Marketing Automation
- AI&DATA - CDP/DMP
Description Djiin by Sereneo combines the best of human and robot through the automated execution platform of customer relationship. Thanks to its augmented agent solution, chatbot, mailbot and callbot, Djiin unlocks the genius of your organization in order to divide costs by 2 and to reposition human being at the center of customer relationship by use of IA
Activities
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- AI&DATA - Solutions using artificial intelligence
Description A specialist in e-mail/SMS routing and data synchronisation, Dolist offers the Campaign e-mail/sms platform for managing all types of messages (marketing, scenarios, transactional, notifications) and ethical and responsible support services (consultancy, design, deliverability, connectivity, accessibility, eco-design, etc.).
Activities
- DIGITAL MARKETING - Email Builder
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - SMS/MMS routing platforms
Description DQE (Data Quality Everywhere) is the publisher of DQE One, a modular data quality management solution specialized in B2C and B2B customer contact and identity data (last name, first name, e-mail, telephone number, postal address...). DQE One includes two product lines: DataQ, a contact data quality solution, and Unify, a deduplication solution.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer identification solutions
Description E-Call Services is a multilingual call and processing center based in Madagascar and Morocco for more than 10 years. Our expertise lies in the management of incoming flows (calls, email, chat), we support start-up and large accounts in the management of their customer relationships.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer touch point management
Description E-Commerce Nation is a web media dedicated to the online shopping professionnals. Through webinars, whitepapers and infographics, we do help professionnals to discover solutions of the e-commerce ecosystem.
Activities
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- DIGITAL MARKETING - Databases
- AI&DATA - Web Analytics
Description As a French SaaS software vendor, easiware helps over 500 brands with the management and customization of their Customer Experience. By enabling brands to centralize customer request processing, relying on customer knowledge and satisfaction monitoring, easiware is all about transforming their Customer Service!
Activities
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Training
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
Description Edilead is an advertising agency which publishes several high-traffic websites and uses digital levers to generate and collect qualified and quality contacts in more than 30 themes in order to offer them to French advertisers wishing to develop their business
Activities
- DIGITAL MARKETING - Online advertising / retargeting
Description Efficy is a European publisher of Customer Relationship Management (CRM) software and provides companies of all sizes with a complete, highly-flexible, customizable and scalable software to power their growth. This comprehensive platform brings together solutions for marketing, sales, customer service, project management, and customer satisfaction.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
Description eKonsilio supports professionals in Customer Relations and Marketing through messaging tools such as Live Chat, SMS, WhatsApp, Google Business Messages, Facebook, and Instagram.
More than 250 brands entrust us with managing their message interactions 24/7 on these messaging channels from our platform.
More than 250 brands entrust us with managing their message interactions 24/7 on these messaging channels from our platform.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Acquisition
Description Since 2007, the Voted Customer Service of the Year tests the Customer services’ quality through out mystery shoppers’ tests and reward the most effective companies by universe of consumption. It is also organized in Spain, UK, Germany, Austria,
Switzerland, Morrocco and Tunisia.
Find out more on escda.fr
Switzerland, Morrocco and Tunisia.
Find out more on escda.fr
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Mystery customer studies
- CX - CUSTOMER EXPERIENCE - Quantitative and qualitative customer studies
Description Since 2001, Eloquant has been a Customer Relations publisher and a committed partner that supports European companies to manage, orchestrate, measure and improve conversations with their customers thanks to a Customer Experience Cloud platform, an extensive Contact Center (CCaaS) and Voice of Customer (VoC) solution, based on AI.
Activities
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Elvan first it has become a production atelier in 1952, then it turned into a chain of factories. Elvan produces chocolate, wafer, candy, jelly, cakes, croissants, waffle, biscuit, snack and beverage.
Activities
- E-COMMERCE - WeB / E-Shop development
- E-COMMERCE - E-Payment
- E-COMMERCE - M-Commerce/ Mobile sites
- E-COMMERCE - E-Commerce outsourcing
- E-COMMERCE - E-Commerce platform
Description We are the world’s most reliable contact center technology provider. Our global brand is built on our track-record of consistently honoring our commitments – to our customers, our staff and our shareholders.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Video call platform
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description We help your business maximize its potential through the management of a valuable but often underutilized resource: data. With the maturity of Artificial Intelligence technologies, data more than ever represents a mine of invaluable information that we know how to transform into the key to Success!
Activities
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- AI&DATA - Solutions using artificial intelligence
- E-COMMERCE - Artificial intelligence for recommendations
Description For 17 years, ERDIL has been developing automatic analysis solutions for the voice of the customer. Our solutions allow us to exploit all the richness of customer complaints, answers to open questions in satisfaction surveys, contact forms, customer opinions on forums, social networks.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description As a leading business messaging provider, Esendex creates bespoke communication solutions for customers. Esendex services include SMS, email, voice, intelligent automation and rich communication services such as RCS and WhatsApp. More information at www.esendex.fr
Activities
- CX - CUSTOMER EXPERIENCE - Mobile services
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Mobile marketing / mobile applications
- DIGITAL MARKETING - SMS/MMS routing platforms
- E-COMMERCE - Drive/Web to store
Description Since 2006, our mission has been to improve with you the future of your customer relations.
FACYLE is specialised in the integration and omnichannel management of corporate communication flows.
Thanks to our recognised expertise in application development, we can carry out your customer relations centre projects.
FACYLE is specialised in the integration and omnichannel management of corporate communication flows.
Thanks to our recognised expertise in application development, we can carry out your customer relations centre projects.
Activities
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
Description Enhance your customer experience and efficiency with our unique SaaS platform. Discover three innovative solutions powered by AI: Cockpit (customer service), fAIQ (generative AI bot), and AInsight (call/chat analytics). Join us to see how FAIBRIK covers the entire value chain of customer interactions with its all-in-one offering.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Firstage is the audiovisual agency that has been breaking codes for over 12 years. Thanks to its unique and innovative platform, you can access and order up to 24 different services. Specializing in the production of video content for advertising, corporate events and interviews... the production company has over 3000 productions to its credit.
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Rich and Video marketing
Description User Generated Content Marketing Platform.
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Multi-channel relationship marketing
- DIGITAL MARKETING - Rich and Video marketing
- DIGITAL MARKETING - Social marketing / Social Selling
Description Foundever is a global leader in the customer experience industry. With 170K associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative solutions, technology and expertise are designed to support operational needs for our clients.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
Description Freshworks Inc., (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact.
Freshworks operates around the world to serve more than 65,000 customers.
Freshworks operates around the world to serve more than 65,000 customers.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING - Multi-channel relationship marketing
Description Fusion CX is a Business Process Management (BPM) company that specializes in delivering superior customer experience through innovative technology and human connection. With 33 years of experience, they operate in 14 countries, offering services in over 40 languages. Their expertise spans across multiple domains (Retail/Telecom/BFSI/Healthcare...)
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- AI&DATA - Solutions using artificial intelligence
- E-COMMERCE - E-Commerce outsourcing
Description Discover Gany, the forefront of experiential marketing.
Seize each opportunity—generating leads, conducting market research, and capturing feedback.
Make lasting impressions with our rewarding experiences, boost your brand's image and reveal your world.
Gany: where innovation meets engagement.
Seize each opportunity—generating leads, conducting market research, and capturing feedback.
Make lasting impressions with our rewarding experiences, boost your brand's image and reveal your world.
Gany: where innovation meets engagement.
Activities
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Quantitative and qualitative customer studies
- CX - CUSTOMER EXPERIENCE - Interactive and immersive experiences
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Retail Media
Description The Geek Tonic team brings your ideas to life and creates the digital experience that will get to the heart of your target audience.
Geek Tonic is a communications agency based in Biarritz, specialising in website design, redesign and SEA.
But Geek Tonic is also a media agency. Posts, videos, editorial planning, copywriting, etc.
Geek Tonic is a communications agency based in Biarritz, specialising in website design, redesign and SEA.
But Geek Tonic is also a media agency. Posts, videos, editorial planning, copywriting, etc.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - Social Paid
- E-COMMERCE - WeB / E-Shop development
Description GENESYS, the world's leading provider of AI-based customer experience orchestration that is building the future of CX in the cloud: omnichannel voice and digital interaction management for contact centers, predictive journeys, WEM (scheduling, task forecasting, agent support, etc.), Voicebot/Chatbot/FAQ, web knowledge base...
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Getfluence is the first global marketplace dedicated to sponsored content campaigns. We connect brands and agencies with the most influential digital media, to increase your visibility and awareness.
Activities
- CX - CUSTOMER EXPERIENCE - E-réputation
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - SEM/SEO
Description Glanceable is your first AI-partner for customer experience. Aggregate all consumer feedback and customer calls on one platform and elevate the customer experience with our proprietary AI, which analyses customer feedback across all your channels and helps you implement actions with clarity. Focus on what matters with Glanceable.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Golem.ai is a French AI Deeptech specialized in intelligent messages processing solutions using natural language technology. We boast an ethical vision to AI including an explainable, transparent, and frugal approach.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
- AI&DATA - Solutions using artificial intelligence
Description Generative AI, digital channel management (instant messaging, RCS, SMS, Visual IVR, Live Chat...), personalized customer exchanges thanks to chatbots, precise reporting, integration with the best-known CRMs on the market... redefine your customer relations standards with Greenbureau.
Activities
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
Description ADFORALL, a WebMarketing & Training agency in SEA/SMA/SEO, provides comprehensive digital strategy solutions, website creation, and advertising campaigns. Specialists in SEO and social media, our dynamic and experienced team is committed to enhancing your online visibility and growing your business.
Activities
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social marketing / Social Selling
- E-COMMERCE - WeB / E-Shop development
Description gyfti is a gifting platform enabling you to automate the delivery of gifts and content to prospects and customers directly from your CRM.
Example: sending a personalized onboarding box when a contract is signed.
Differentiate your customer engagement through the physical channel - we'll manage everything for you!
Example: sending a personalized onboarding box when a contract is signed.
Differentiate your customer engagement through the physical channel - we'll manage everything for you!
Activities
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Personalisation
Description Helee allows you to meet your acquisition and turnover challenges and increase your customer knowledge.
Via its platform, Helee allows you to interact with more than 30M BtoC profiles and 3M BtoB profiles
Helee also has a conversational agent to increase your interactions with your prospects or customers.
Via its platform, Helee allows you to interact with more than 30M BtoC profiles and 3M BtoB profiles
Helee also has a conversational agent to increase your interactions with your prospects or customers.
Activities
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Databases
- AI&DATA - Solutions using artificial intelligence
Description A pioneer in Conversociads© lead generation, hipto offers a unique solution on the market that combines the power of social network audiences with innovative conversational technologies to collect as much relevant data as possible throughout the sales process.
Activities
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - Multi-channel relationship marketing
- DIGITAL MARKETING - Social marketing / Social Selling
- DIGITAL MARKETING - UX / User experience
Description The PowerPoint agency that maximises the impact of your presentations!
Histoires de Slides creates outstanding PowerPoint presentations to persuade. ⚡
Outsanding in content AND form. Impact is an alchemy between both. ✔
Message > Storytelling + Design
We transform content AND form for a golden result! ✨
Histoires de Slides creates outstanding PowerPoint presentations to persuade. ⚡
Outsanding in content AND form. Impact is an alchemy between both. ✔
Message > Storytelling + Design
We transform content AND form for a golden result! ✨
Activities
- DIGITAL MARKETING - Performance marketing
Description Holy-Dis offers a full range of software and services dedicated to activity forecasting, HR scheduling and time and attendance management. Our WFM software Timesquare is tailored for the specific needs of the Customer Relationship sector. Holy-Dis, it’s a 35 years’ experience and a team of 65 experts helping 5,000 sites with their planning process.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Training
Description Huawei is a leading international provider of information and communication technology (ICT) infrastructure and connected devices, committed to providing every person, home and business with access to the virtual universe, for a smarter, fully connected world.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description iAgility is an telecommunications operator, editor and integrator of solutions for contact centers. We are recognized for our quality of service, designing innovative solutions that combine the best of SIP, SMS and Messaging networks with contact center software. This gives our customers a real competitive edge.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - SMS/MMS routing platforms
Description ILLUIN Technology is a French scale-up specializing in AI & GenAI for Customer Relationship and Marketing.
Discover our tailor-made offers and cutting-edge products to:
- Automate customer interaction / document processing
- "Augment" agents in Customer Relation Centers
- Boost your marketing actions with unprecedented insights
Discover our tailor-made offers and cutting-edge products to:
- Automate customer interaction / document processing
- "Augment" agents in Customer Relation Centers
- Boost your marketing actions with unprecedented insights
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- AI&DATA - Solutions using artificial intelligence
Description Innovative solutions for events, exhibitions, conférences, commercial kits... Our innovative solutions meet the following criteria: modular, reusable, economically sustainable. Through our services and our industrial experience of over 10 years, we innovate for your succes. So stand out and get in touch with us."
Activities
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
Description Since 2005, Inbenta’s Conversational AI platform prioritizes safety and compliance as a key measure of its success. Today, Inbenta offers Chat, Search, Knowledge Management, and Messenger services that are used by over 1,000 companies globally in 35 languages.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- AI&DATA - Solutions using artificial intelligence
- E-COMMERCE - Search engines
Description Founded in 2014, Incremys specializes in acquiring online organic traffic. Its collaborative SaaS platform dedicated to SEO enables the development of a data-driven content strategy while involving the entire digital team and centralizing SEO operations.
Activities
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - SEM/SEO
- AI&DATA - Solutions using artificial intelligence
Description Infinicy offers you the solution to share your contact details, your communication media, social networks and more via a connected business card via NFC or directly via your smartphone in the Wallet.
It is the ecological and efficient solution to introduce your business.
It is the ecological and efficient solution to introduce your business.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Sales communication digitalization
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - Multi-channel relationship marketing
- AI&DATA - Web Analytics
Description Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- DIGITAL MARKETING - Marketing Automation
Description INO CX meets all your internal and external communication needs. It inherently comprises 3 parts: omnichannel contact center software, collaborative tools, and business telephony. 100% cloud-based with AI functionalities, open, and flexible, INO CX seamlessly integrates through APIs and connectors (Salesforce, Chrome...).
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Intelcia is a bold, innovative and constantly growing company, powered by 40,000 employees in 17 countries across Europe, Africa and the Americas. Thanks to its multi-channel CX, BPO, ITO, innovation and consulting solutions, it enables its customers to better engage with their targets.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer touch point management
Description Invest In Georgia is investment promotion and facilitation arm of the government of country Georgia. It provides one-stop-shop services for investors and ensures that investors get updated information and are connected to relevant stakeholders. The aim of the Invest in Georgia is to attract, promote ad develop direct foreign investments in Georgia.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
Description iSendPro Telecom is a multi-channel platform (SMS, Voice, RCS, prospecting file rental).
Designed, developed and hosted in France, our solution is available in CPaaS mode, API or via CRM connectors in a 100% secure environment. Simplicity, availability, adaptability have been part of our DNA for over 20 years.
Designed, developed and hosted in France, our solution is available in CPaaS mode, API or via CRM connectors in a 100% secure environment. Simplicity, availability, adaptability have been part of our DNA for over 20 years.
Activities
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Multi-channel relationship marketing
- DIGITAL MARKETING - SMS/MMS routing platforms
- E-COMMERCE - Drive/Web to store
Description ISI-COM, founded in 1994, is a French company specializing in the publishing of customer interaction management software for contact centers and customer services.
Recognized as a major reference, it stands out for its ability to offer personalized solutions integrated into existing information systems.
Recognized as a major reference, it stands out for its ability to offer personalized solutions integrated into existing information systems.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Iteractii supports you in all your CX challenges
Our Innovation Lab works with you to devise ad hoc solutions: brainstorming, low-cost POC. We test and learn and help you deploy. The Lab can manage all your innovation projects, while providing in-depth, streamlined support from a single point of contact.
Our Innovation Lab works with you to devise ad hoc solutions: brainstorming, low-cost POC. We test and learn and help you deploy. The Lab can manage all your innovation projects, while providing in-depth, streamlined support from a single point of contact.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Acquisition
Description JOIN is a Saas platform for creating, distributing and analyzing Web Stories.
+120 customers worldwide, including L'Oréal, M6, NV Gallery and Blissim, use the power of our video short-content integrated into their own website or app to boost business KPIs such as conversion rates and session times.
+120 customers worldwide, including L'Oréal, M6, NV Gallery and Blissim, use the power of our video short-content integrated into their own website or app to boost business KPIs such as conversion rates and session times.
Activities
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - Rich and Video marketing
- DIGITAL MARKETING - UX / User experience
Description As a leader in contact center solutions in France, Kiamo guides demanding customer service teams toward an augmented customer relationship of excellence across all channels, ensuring increased efficiency. Kiamo is available in both CCaaS and on-premise versions.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Workstation ergonomics
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
Description Designed with AI, Kiliba revolutionizes email personalization and contact segmentation. Equipped with advanced options, such as semantic coherence via ChatGPT and unique graphical proposals through DALL-E, Kiliba asserts itself as an essential tool for e-merchants to optimize the efficiency of marketing campaigns.
Activities
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
- E-COMMERCE - Artificial intelligence for recommendations
Description All the potential of AI at the service of your clients!
Benefit from instant responses and no longer waste time with simple requests!
Our product effortlessly integrates with your ticketing tools, and in just a few minutes, you're ready to respond!
Klark only charges for success, you win every time!
Benefit from instant responses and no longer waste time with simple requests!
Our product effortlessly integrates with your ticketing tools, and in just a few minutes, you're ready to respond!
Klark only charges for success, you win every time!
Activities
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
Description As an expert agency in data marketing and IA , we are specialists in the operation of multi-channel customer databases.
We will help you :
- Improve your customer knowledge : segmentation, cohort, prediction...
- Use the results of these analyzes and activate
- Measure the performance and ROI.
Shall we discuss it?
We will help you :
- Improve your customer knowledge : segmentation, cohort, prediction...
- Use the results of these analyzes and activate
- Measure the performance and ROI.
Shall we discuss it?
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- AI&DATA - Web Analytics
- E-COMMERCE - Artificial intelligence for recommendations
Description Publisher of innovative marketing and sales intelligence solutions, powered by rich and structured data. Kompass supports companies in their commercial development.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - Multi-channel relationship marketing
Description Konverso is a French publisher of a generative AI and automation platform enabling companies to optimize their Customer Service performance. A fast-growing company based in Boulogne-Billancourt, Konverso counts among its many customers: Air Liquide, BPCE, Colas, EDF, Engie, JC Decaux, Veolia.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- AI&DATA - Solutions using artificial intelligence
Description KPAM is a leading consultancy in France specialised in mapping Customer and Employee Journeys. The journey maps are made from customers’ and employees’ verbatims comments collected from your satisfaction or engagement surveys. We also specialise in mirroring customers and employees experiences.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Quantitative and qualitative customer studies
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
Description Every day on the web and two times a year in book format, L'ADN deciphers the trends and mutations of our societies.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
Description Founded in 2016 by Annie ABELA, La Brigade Du Web is a collective of B2B influencers.
From strategic recommendation to final reporting, we imagine and manage creative and effective influence campaigns.
Our areas of expertise: marketing, innovation, technologies, influence, retail...
From strategic recommendation to final reporting, we imagine and manage creative and effective influence campaigns.
Our areas of expertise: marketing, innovation, technologies, influence, retail...
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - Influence marketing
- DIGITAL MARKETING - Social marketing / Social Selling
Description Le Club des Annonceurs is the 1st " Self-help & Inspiration Network" of brand leaders in France and Ǫualiopi-certified training organization.
It federates a team of communicators and marketers who help, inspire and train each other. A true referent of business transformations to collectively keep “A Mark of Advance”.
It federates a team of communicators and marketers who help, inspire and train each other. A true referent of business transformations to collectively keep “A Mark of Advance”.
Activities
- CX - CUSTOMER EXPERIENCE - Training
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Influence marketing
Description LVL is a state-supported association that offers: voice AI solutions validated in compliance with the EU law; voice datasets to allow developers and researchers of the French ecosystem to be competitive at the global level; expertise of more than 30 institutional actors and technology companies.
Activities
- CX - CUSTOMER EXPERIENCE - Customer identification solutions
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- AI&DATA - Solutions using artificial intelligence
- E-COMMERCE - E-Commerce platform
Description Leexi leads the way with AI-meeting and AI-notes
- Boost your meeting productivity
- automatic summaries, follow-up email preparation and much more
- Improve sales efficiency, boost CRM usage
Leexi the best cost/benefit result, the most advanced in AI, the only Iso27001, true RGPD
the only one with a free trial: https://www.leexi.ai/fr/demo/
- Boost your meeting productivity
- automatic summaries, follow-up email preparation and much more
- Improve sales efficiency, boost CRM usage
Leexi the best cost/benefit result, the most advanced in AI, the only Iso27001, true RGPD
the only one with a free trial: https://www.leexi.ai/fr/demo/
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- DIGITAL MARKETING - Sales Enablement Platform
Description Lettria, the reference in AI for text, offers 2 product families:
The "NLP studio" is a toolbox for verbatim analysis. It includes sentiment, emotion analysis, and thematic classification.
The "Knowledge studio" uses generative AI to create a ChatGPT equivalent on your private data.
The "NLP studio" is a toolbox for verbatim analysis. It includes sentiment, emotion analysis, and thematic classification.
The "Knowledge studio" uses generative AI to create a ChatGPT equivalent on your private data.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- AI&DATA - Solutions using artificial intelligence
- E-COMMERCE - Artificial intelligence for recommendations
Description Limber is an Advocacy Marketing platform that enables companies to deploy B2B influence programmes on social media by engaging the organisation's top managers (leader advocacy), employees (employee advocacy) and/or partners (partner advocacy).
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Influence marketing
- DIGITAL MARKETING - Collaborative marketing platform for networks animation
- DIGITAL MARKETING - Social marketing / Social Selling
- AI&DATA - Solutions using artificial intelligence
Description B2B Social Selling Agency specializing in the LinkedIn social network, we offer a service based on two major and interdependent axes:
Communication to maintain your visibility within your network
Prospecting to meet your target audience.
All of this with the aim of generating qualified leads."
Communication to maintain your visibility within your network
Prospecting to meet your target audience.
All of this with the aim of generating qualified leads."
Activities
- DIGITAL MARKETING - A/B Testing
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Multi-channel relationship marketing
Description Improve your visibility on Google with qualified, themed links.
Press relations, new or existing sponsored articles, creation of dedicated sites, discover a rich catalogue at the best value for money.
Benefit from à la carte support depending on your expertise and time (autonomous, assisted, delegated).
Press relations, new or existing sponsored articles, creation of dedicated sites, discover a rich catalogue at the best value for money.
Benefit from à la carte support depending on your expertise and time (autonomous, assisted, delegated).
Activities
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - SEM/SEO
Description Linkuma is a platform for backlinks that help improve the visibility of websites on Google.
With over 3,000 unique sites managed by SEO experts, Linkuma offers support from senior SEO consultants.
With over 3,000 unique sites managed by SEO experts, Linkuma offers support from senior SEO consultants.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - SEM/SEO
Description Liz is a semantic and emotional AI platform that enables you to collect, centralise and analyse all your customers' sources of expression.
By highlighting your customers' feelings and emotions, Liz helps you to offer them distinctive and lasting experiences.
By highlighting your customers' feelings and emotions, Liz helps you to offer them distinctive and lasting experiences.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - E-réputation
- CX - CUSTOMER EXPERIENCE - Listening to customers
Description The sales & marketing automation platform
Create your contact lists directly, send multi-channel campaigns, trigger reactions from your prospects :
1 - Create and enrich your contact lists
2 - Get in touch with your prospects via different channels
3 - Get your prospects to show interest
4 - Track your leads
Create your contact lists directly, send multi-channel campaigns, trigger reactions from your prospects :
1 - Create and enrich your contact lists
2 - Get in touch with your prospects via different channels
3 - Get your prospects to show interest
4 - Track your leads
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Multi-channel relationship marketing
Description We design, build and deliver next-generation end-to-end CX solutions for the most respected digital-native and vertical leading brands. We innovate to enhance customer experience throughout the customer journey and across all channels. We provide innovative and flexible CX solutions through our expertise which contributes to operational excellence.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
Description DatActivation trendsetter, Manageo is specialized in B2B targeting and data activation dedicated to businesses performance.
Our mission is to generate then activate qualified traffic based on our expertise in marketing digital campaigns and our scoring algorithms to enable our clients to conquer new markets.
Our mission is to generate then activate qualified traffic based on our expertise in marketing digital campaigns and our scoring algorithms to enable our clients to conquer new markets.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Programmatic
Description We are a telecom operator specializing in customer relationship management, with a strong focus on outbound calls. Our services cater to both internal and external call centers, aiming to boost their reachability, elevate customer satisfaction, and enhance employee engagement.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
Description Mark AI is revolutionizing the editorial experience with an AI that aligns with your brand identity, ensuring expert, impactful, and authentic content. Over three years, we've refined a system that harmonizes human capabilities with artificial intelligence for standout editorial strategies. #YourBrandYourAI
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - Personalisation
- DIGITAL MARKETING - SEM/SEO
- AI&DATA - Solutions using artificial intelligence
Description NetMedia Group délivre, grâce à un contenu éditorial de qualité, l’information et les connaissances indispensables aux dirigeants d’entreprises pour être plus performant dans leurs missions.
Parallèlement, notre offre media et hors-media permet à nos annonceurs de communiquer, d’influencer et de créer du lien avec les décideurs B2B.
Parallèlement, notre offre media et hors-media permet à nos annonceurs de communiquer, d’influencer et de créer du lien avec les décideurs B2B.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- DIGITAL MARKETING - Affiliate Marketing
- DIGITAL MARKETING - Content marketing / Brand Content
Description AI boosted knowledge management solution that centralizes and delivers customer service knowledge, at the time and place where customer reps and customers need it. Free, EDF, Doctolib... More than 100 organizations use Mayday to increase the productivity of their teams and enhance customer satisfaction.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Mediatel Data has developed a suite of applications interconnected with the telephony platform, such as managing and administrating non-vocal interactions – ticketing platform, social media integration, workforce management, video assistant, virtual assistant, voice biometrics, sentiment, and emotions analysis, etc.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Video call platform
- CX - CUSTOMER EXPERIENCE - Customer identification solutions
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description DESIGNER OF YOUR CUSTOMER EXPERIENCE STRATEGY
Our mission is to offer you personalized assistance, combining technical and professional skills, for the implementation of a Customer Relations strategy adapted to your company.
Our mission is to offer you personalized assistance, combining technical and professional skills, for the implementation of a Customer Relations strategy adapted to your company.
Activities
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - SSII integrator
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
Description Non disponible
Activities
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Social media monitoring
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Influence marketing
- DIGITAL MARKETING - Social marketing / Social Selling
Description Metricool is a Social Media management and analysis tool designed to simplify your life, allowing you to analyze and manage the success of all your digital content from one place.
More than 1.7 million professionals, agencies, and brands use Metricool as their one-stop shop for social media and online ad management.
More than 1.7 million professionals, agencies, and brands use Metricool as their one-stop shop for social media and online ad management.
Activities
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Multi-channel relationship marketing
- DIGITAL MARKETING - Platform to automate the local marketing of the networks
Description Monibrand provides a real-time competitive intelligence tool to monitor brand and trademark use, affiliate compliance, and competitive advertisers on Paid Search.
With the Monibrand solution, advanced marketers get a full visibility into the SEM activity and an efficient brand protection solution !
With the Monibrand solution, advanced marketers get a full visibility into the SEM activity and an efficient brand protection solution !
Activities
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - SEM/SEO
- AI&DATA - Data visualization
- E-COMMERCE - Search engines
Description MVision is a Puerto Rican incorporated company that prides itself on the fact that our agents provide American/French quality telemarketing and customer support services. Even though our agents sound pleasant, comforting and has no accent over the phone, our agent pool is based out of Lebanon which has an untapped talent pool for call center agents
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- DIGITAL MARKETING - Affiliate Marketing
- DIGITAL MARKETING - Conversion
Description MyQM is an AI-assisted quality monitoring and conversational intelligence platform. Get a Macro & Micro view on call reasons, callback risks, sentiment, customer satisfaction... Enhance the customer experience while supporting your agents with our solution, used by over 100 brands.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Neper is an agency specialising in SEO and search marketing.
Thanks to its team of senior consultants, it is the agency that in-house SEO specialists choose to help them.
The agency also stands out for its innovative solutions, often based on artificial intelligence, to optimise its clients' visibility and performance.
Thanks to its team of senior consultants, it is the agency that in-house SEO specialists choose to help them.
The agency also stands out for its innovative solutions, often based on artificial intelligence, to optimise its clients' visibility and performance.
Activities
- CX - CUSTOMER EXPERIENCE - Training
- DIGITAL MARKETING - SEM/SEO
- AI&DATA - Solutions using artificial intelligence
Description Équipe marketing/CRM/digital : boostez votre stratégie de marketing relationnel & votre ROI ! RCU/CDP/plateforme crm marketing, automation, email/SMS/vocal/RCS, lead nurturing, scoring, formulaires de collecte/LP, tracking avancé...
Équipe commerciale : traitez 100 % de vos leads !
Éditeur & intégrateur français, set-up & accompagnement sur mesure
Équipe commerciale : traitez 100 % de vos leads !
Éditeur & intégrateur français, set-up & accompagnement sur mesure
Activities
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- DIGITAL MARKETING - DMP/CDP
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
- AI&DATA - CDP/DMP
Description Boost your SEO with Netlinking.fr! Are you lacking in digital visibility? Do you want to overtake your competitors? Our experts will support you in your SEO & netlinking strategy, drawing on our exclusive catalog of over 10,000 thematic and semantic sites, and on Yooda, our SEO/SEA management tool.
Activities
- DIGITAL MARKETING - SEM/SEO
Description Digital marketing agency powered by AI.
NGA accelerate your growth by combining marketing expertise, digital capabilities, and the power of artificial intelligence.
Go further in understanding your business challenges, your target audience and in making recommendations.
#STRATEGY #ACQUISITION #UX #DEVELOPMENT #CREATION #SOCIAL-ADS #DATA and #AI
NGA accelerate your growth by combining marketing expertise, digital capabilities, and the power of artificial intelligence.
Go further in understanding your business challenges, your target audience and in making recommendations.
#STRATEGY #ACQUISITION #UX #DEVELOPMENT #CREATION #SOCIAL-ADS #DATA and #AI
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - UX / User experience
- E-COMMERCE - WeB / E-Shop development
Description NICE specializes in software solutions aimed at enhancing operational performance and customer experience for businesses. NICE's offerings encompass areas such as digital channel and self-service management, journey orchestration, routing, customer interaction analysis, employee engagement management, and agent assist.
Activities
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Nijta is revolutionising the contact centre market worldwide by offering AI-based speech anonymization solutions. Our technology caters to the demand for biometric and verbal content anonymization in voice data. It ensures data privacy and regulatory compliance, thereby unlocking data value through large scale AI and enhancing customers trust.
Activities
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- AI&DATA - Data Privacy
- AI&DATA - Solutions using artificial intelligence
Description Nixxis is primarily a software suite for contact centers. Specializing in voice internationally, our solutions are tailor-made, reliable, and our teams are responsive. The recent evolution of our platform into a service orchestrator promotes smooth and harmonious collaboration between machine and human through the use of AI.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
Description Notice is the tool for creating, translating, and sharing content on the web. Create FAQs, documentation, a blog, and much more with the help of artificial intelligence. Centralize all your content in an easy-to-use tool and deliver content that is already structured for SEO. It's effective, simplified, and synchronized everywhere.
Activities
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Multilingual solutions
- AI&DATA - Solutions using artificial intelligence
Description As an independent and leading services company, NXO integrates and manages Contact Center solutions. From Customer Relationship to Customer eXperience: NXO advises and supports you from "End to End" in your digital transformation projects.
Activities
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
Description OceanCall is a French group specialized in customer relationship outsourcing, with a strong focus on e-commerce, logistics, transportation, and tourism. The group operates in 5 countries with 7 production sites (France, Serbia, Madagascar, Mauritius, Morocco) and has nearly 1600 employees proficient in over 16 languages.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
Description Odigo, a CCaaS solutions provider, simplifies interactions between large organizations and individuals via an omnichannel platform. Its cloud and AI technology guarantees comfort, efficiency and personalization for advisors. A pioneer in the CX market, Odigo supports more than 250 major groups and public institutions in over 100 countries.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Onepilot provides e-merchants with a simple and flexible tech-enabled outsourced customer care solution to handle all or part of their tickets, with native and locally based agents, across all channels and 24/7.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
Description Vous misez sur la relation client pour devenir indispensable aux yeux de vos clients? Nous vous aidons à définir une stratégie client différenciante et rentable.
Nous concevons des interactions mémorables par une approche pragmatique.
Nous la traduisons en objectifs tangibles et réalisables.
Nous révélons la structure organisationnelle adaptée.
Nous concevons des interactions mémorables par une approche pragmatique.
Nous la traduisons en objectifs tangibles et réalisables.
Nous révélons la structure organisationnelle adaptée.
Activities
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
Description We offer a SaaS platform that combines conversational AI, digital solutions, and conversational media to automate, simplify, and personalize your customer journeys across all channels and turn every interaction into an opportunity for acquiring new customers or debt recovery.
More accessibility, more engagement, and lower costs.
More accessibility, more engagement, and lower costs.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - SMS/MMS routing platforms
Description Orange Business: A leading network and digital integrator
Orange Business is the Orange Group entity dedicated to businesses and organizations. Our unique history as a telco operator and now an IT services company enables us to support the sustainable digital transformation of enterprise businesses worldwide.
Orange Business is the Orange Group entity dedicated to businesses and organizations. Our unique history as a telco operator and now an IT services company enables us to support the sustainable digital transformation of enterprise businesses worldwide.
Activities
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - SSII integrator
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Mobile services
Description Orange Business est un intégrateur réseaux et numérique de référence qui s’appuie sur son expertise en matière de connectivité nouvelle génération, de cloud et de cybersécurité, ses plateformes de services ainsi que sur son écosystème de partenaires pour offrir aux entreprises du monde entier des solutions numériques de confiance.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
Description Orion Intelligence is a state-of-the-art player in the domain of customer service automation. We provide callbot/voicebot and contact form bot solutions, trusted by organizations such as Total Energies, DPD, Sodexo, Edenred and GLS. What sets us apart is our no-nonsense approach. Our AI solutions require almost no IT resources.
Activities
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- AI&DATA - Solutions using artificial intelligence
- AI&DATA - Web Analytics
Description More than 47 years of experience has allowed ORSYS to be considered as the leader in training for digital technology, management, personal development and business professions. Our multi-specialist approach ensures an optimal position to support companies in improving their performance and facilitating their digital transformation.
Activities
- CX - CUSTOMER EXPERIENCE - Training
Description We help you recruit and improve the French language skills of your employees. From the recruitment/positioning test to the complete and personalized e-learning course, completed by the Le Robert Certification, our tools are a real asset to improve customer relations and enhance your brand image.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Training
Description OWI transforms the customer relationship of large companies through a high-quality, human-like automatic language understanding technology. Deployed in SaaS or OnPremise mode, OWI's technology is available in Callbot, Chatbot, Mailbot, and Smartform.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
Description Leader in responsible corporate gifts in France - B Corp Certified.
We help companies stand out from the crowd with unforgettable gift experiences!
We help companies stand out from the crowd with unforgettable gift experiences!
Activities
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - Personalisation
- DIGITAL MARKETING - Client Community Platform
Description Peech Studio works with its clients to design and create impactful video content for all types of communication channels and to outperform your different objectives. We work with more than 500 clients in various fields (Sony, Pfizer, Airbus, Chevron, EDF, Acer, Toyota, SFR, etc.) and have created more than 3000 videos for our clients.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - Rich and Video marketing
Description Pitchy is the most complete solution enabling employees to quickly create any type of video content: product presentation, social media, interview, event teaser, newsletter, etc.
Pitchy has all the advantages of a tool dedicated to professionals, while being intuitive for beginners in video editing and video styling.
Pitchy has all the advantages of a tool dedicated to professionals, while being intuitive for beginners in video editing and video styling.
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Multi-channel relationship marketing
- DIGITAL MARKETING - Personalisation
- DIGITAL MARKETING - Rich and Video marketing
- DIGITAL MARKETING - UX / User experience
Description Piwik PRO Analytics Suite provides flexible data collection, consent management, tag management, and a customer data platform. Organizations choose Piwik PRO for its powerful privacy-compliant analytics, and easy-to-use, tightly integrated suite of modules. The platform comes in two plans – the free forever Core and paid Enterprise.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- DIGITAL MARKETING - Analytics / audience measurement
- AI&DATA - CDP/DMP
- AI&DATA - Data Privacy
- AI&DATA - Web Analytics
Description The B2B automation software for efficient marketers.
Plezi is a unique and effective platform for digital marketing:
- Understand your prospects interests and goals
- Push relevant and effective content automatically
- Reduce the sales cycle whilst driving conversion
Trusted by hundreds of companies.
Plezi is a unique and effective platform for digital marketing:
- Understand your prospects interests and goals
- Push relevant and effective content automatically
- Reduce the sales cycle whilst driving conversion
Trusted by hundreds of companies.
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Personalisation
Description Plug & Tel, a French operator since 2005, offers hosting and application integration for customer relations centers. Expert in IP telephony, CRM and hosting, with 19 years' experience and an international presence. Our team is dedicated to excellence and innovation, turning ideas into lasting solutions.
Activities
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - SSII integrator
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
Description Agence conseil en data & marketing relationnel
Boostez l'expérience de vos clients et votre efficacité commerciale grâce à vos data et au marketing relationnel
Nous optimisons vos parcours clients pour engager et convertir vos prospects & développer la fidélité clients
Audit data, Stratégie relationnelle & CRM, Activation data, Pilotage, Formation
Boostez l'expérience de vos clients et votre efficacité commerciale grâce à vos data et au marketing relationnel
Nous optimisons vos parcours clients pour engager et convertir vos prospects & développer la fidélité clients
Audit data, Stratégie relationnelle & CRM, Activation data, Pilotage, Formation
Activities
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - Multi-channel relationship marketing
Description For over a decade, Pop Translation has established itself as a key player in the linguistic field, thanks to its network of more than 750 experts. We offer our services (translation, subtitling, and interpreting), blending the use of cutting-edge technologies with meticulous supervision by native and experienced linguists.
Activities
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- DIGITAL MARKETING - Content marketing / Brand Content
Description Founded in 2013, Premiere Page is an SEO agency made up of 20 consultants who are passionate about SEO. Always on the lookout for the latest search engine trends and developments, we're here to help you achieve your goals.
🚀 Boost your visibility by getting your site on the first page of Google!
🚀 Boost your visibility by getting your site on the first page of Google!
Activities
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - UX / User experience
- AI&DATA - Web Performance
Description Q°emotion is a solution for semantic and emotional analysis of customer comments to improve the Customer Experience, reduce irritants in the customer journey and increase Net Promoter Score. Our technology is based on NLP algorithms to automatically process and classify textual data in multiple languages.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description As experts in marketing and media solutions, we assist brands in accelerating purchase decisions through our expertise in meeting client needs #ActivationShopper #Programmatic #Performance #ActivationPro to increase purchase impulses across all types of sales outlets #Drive-to-store #E-commerce #In-store #Prescripteurs.
Activities
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Multi-channel relationship marketing
- DIGITAL MARKETING - Programmatic
- E-COMMERCE - Drive/Web to store
Description We provide a simple way to enhance your marketing team's performance, prioritizing utmost respect for consumer consent and privacy above all else. We advocate for a more equitable redistribution of the value generated by their data.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- AI&DATA - CDP/DMP
- AI&DATA - Data Privacy
- AI&DATA - Data visualization
- AI&DATA - Data monetization
Description Rankwell is an agency specialized in search marketing (organic and paid search engine optimization) and social ads. It supports its clients in developing their digital strategy, both in France and internationally (China, Korea, Middle East, etc.). Rankwell is also a Qualiopi-certified training organization.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social Paid
- AI&DATA - Web Performance
Description RingCentral is a leading business cloud communications and AI-First omnichannel contact centre solutions provider. RingCentral offers a single, complete and open platform for intelligent employee and customer experiences.
Activities
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Ringover is the 100% Cloud communications solution (telephony, videoconferencing, collaborative messaging, AI) for SMEs and large corporations. Focused on team productivity, conversational AI is directly integrated into the most popular business tools (CRM, ticketing tool), Ringover revolutionizes corporate communications by making it simple and po
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Video call platform
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Email marketing
Description Boost your marketing success with Riseupwin! At RiseUpWin, whether through our affiliates or advertisers, we work to achieve set goals through effective strategies and a deep understanding of the internet network. We are here to elevate your brand and generate conversions.
Activities
- DIGITAL MARKETING - Affiliate Marketing
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - Performance marketing
Description Currently 10% of the population cannot reach your brand.
With Rogervoice, discover our solution to create a link between your staff and deaf or hard of hearing customers through a simple, responsible and inclusive path.
Integrated in less than 48 hours with 2 lines of code.
With Rogervoice, discover our solution to create a link between your staff and deaf or hard of hearing customers through a simple, responsible and inclusive path.
Integrated in less than 48 hours with 2 lines of code.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Customer solutions for people with disabilities
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Acquisition
Description BRILLIANT CUSTOMER EXPERIENCES
We have what it takes to apply your data, knowledge and insight, leverage AI, create personalised journeys and deliver exceptional CX.
We have what it takes to apply your data, knowledge and insight, leverage AI, create personalised journeys and deliver exceptional CX.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Align Sales & Marketing, accelerate the development of your sales force, make your salespeople more efficient during their field and remote meetings, modernise your sales approach and create a customer experience, increase your sales and your margins! Salesapps voted best sales enablement application.
Activities
- DIGITAL MARKETING - Personalisation
- DIGITAL MARKETING - Sales Enablement Platform
- DIGITAL MARKETING - UX / User experience
Description Saooti positions itself as a leading audio content creation and hosting agency in the French digital audio landscape, offering specialized support to media, businesses, brands and communities to develop and optimize their audio editorial strategy.
Activities
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Digital Audio / Podcast and Web Radio
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Mobile marketing / mobile applications
Description Sarbacane : A single platform for all your communications.
Email and SMS marketing campaigns, forms, surveys, landing pages, chatbot and live chat, CRM and contact management, automated prospecting: we support you in achieving your marketing goals.
Email and SMS marketing campaigns, forms, surveys, landing pages, chatbot and live chat, CRM and contact management, automated prospecting: we support you in achieving your marketing goals.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Email Builder
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Multi-channel relationship marketing
Description French publisher of a SaaS solution for managing and analyzing the voice of the customer.
We start with your customer journey, centralizing and analyzing feedback from all sources with our AI and semantic analysis.
You'll quickly identify ways to improve the customer experience, and ways to motivate your staff.
We start with your customer journey, centralizing and analyzing feedback from all sources with our AI and semantic analysis.
You'll quickly identify ways to improve the customer experience, and ways to motivate your staff.
Activities
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - E-réputation
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Simplify your sales and financial management!
Sellsy is the only solution that allows you to manage your marketing, sales, invoicing and cash flow in one place.
Used by more than 19,000 companies, Sellsy meets a global need by bringing your entire business together on a single platform.
Sellsy is the only solution that allows you to manage your marketing, sales, invoicing and cash flow in one place.
Used by more than 19,000 companies, Sellsy meets a global need by bringing your entire business together on a single platform.
Activities
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING - Email Builder
- DIGITAL MARKETING - Email marketing
Description Semactic is a start-up specialized in SEO. Our software scans your website, those of your competitors, and combines data from different sources to make personalized recommendations. These are assigned to a user and automatically verified. So you can measure the impact of each change.
Activities
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - SEM/SEO
- AI&DATA - Data visualization
- AI&DATA - Web Analytics
- E-COMMERCE - Search engines
Description Semji is a solution dedicated to SEO content strategy. It helps Marketing & SEO teams to :
- write high-performance content in less time,
- maximise content ROI (traffic, conversions, sales).
What's more, SEO and Content teams save a considerable amount of time thanks to Semji's automation features.
- write high-performance content in less time,
- maximise content ROI (traffic, conversions, sales).
What's more, SEO and Content teams save a considerable amount of time thanks to Semji's automation features.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - SEM/SEO
Description Sentiv.io, thanks to AI, transforms customer feedback and verbatims into insights, allowing you to understand your customers' expectations. By centralizing reviews from multiple sources, our solution identifies the strengths and weaknesses and the improvement opportunities for your products and services.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Expert digital marketing agency in France and abroad since 1998!
We support our customers in :
• Search engine optimization (SEO)
• Search Engine Advertising (SEA)
• Google Analytics analysis and configuration
• Social Media Optimization (SMO)
• SEO Friendly website creation
• SEO support for website redesign & development
We support our customers in :
• Search engine optimization (SEO)
• Search Engine Advertising (SEA)
• Google Analytics analysis and configuration
• Social Media Optimization (SMO)
• SEO Friendly website creation
• SEO support for website redesign & development
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - SEM/SEO
- AI&DATA - Web Analytics
- E-COMMERCE - WeB / E-Shop development
Description Free yourself from repetitive tasks with tailor-made automation solutions
We help you with:
- Your administrative tasks (HR, Accounting, emails)
- Your content creations, blog posts, social networks
- Competitive Monitoring
- Intelligent data processing
We help you with:
- Your administrative tasks (HR, Accounting, emails)
- Your content creations, blog posts, social networks
- Competitive Monitoring
- Intelligent data processing
Activities
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Social marketing / Social Selling
Description Smart Tribune is the market leading knowledge management publisher offering a 360° ecosystem of AI solutions (dynamic FAQ & help center, generative AI chatbot, advisor knowledge base, diagnostics, help box, etc.) for teams in charge of customer relations, enabling an augmented advisor experience.
Activities
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Smartly.ai, a B2B chatbot solution, leverages the latest in AI innovations, including LLMs, for enhanced customer interactions. Secure and robust, our platform efficiently manages millions of monthly interactions, optimizing the customer experience for demanding businesses.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- DIGITAL MARKETING - Media Activation
- DIGITAL MARKETING - Conversion
- AI&DATA - Solutions using artificial intelligence
Description Social Mirror France is a startup that has revolutionized the traditional Photo Booth. We created an extra thin mirror which takes high quality photos and videos. Connected to META (Instagram, WhatsApp & Facebook), it collects telephone numbers and is linked to a advanced system for sending personalized WhatsApp messages.
Activities
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Interactive and immersive experiences
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - Point of sale digitalization
- DIGITAL MARKETING - Collaborative marketing platform for networks animation
Description SOCIALHUB – YOUR ALL-IN-ONE-TOOL
The Future of Social Media Management!
SocialHub has got your back and provides you with an effective and secure solution to enhance your social media presence. With its centralized inbox, user-friendly content planner, and insightful analytics, you can unleash your full potential.
The Future of Social Media Management!
SocialHub has got your back and provides you with an effective and secure solution to enhance your social media presence. With its centralized inbox, user-friendly content planner, and insightful analytics, you can unleash your full potential.
Activities
- CX - CUSTOMER EXPERIENCE - Social media monitoring
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - Solutions for messaging platforms
- DIGITAL MARKETING - Analytics / audience measurement
Description We offer a comprehensive range of digital marketing services. With our expertise and personalized approach, we provide tailored solutions that meet your specific needs
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Social Paid
Description Answer 100% of your customer reviews 5 times faster than before on all platforms.
Interesting, isn't it?
SoLike AI analyzes the content of your reviews and provides you with 3 personalized, varied, error-free and multilingual responses on all review sites (Google, Avis Vérifiés, TrustPilot, Booking, TripAdvisor...).
Interesting, isn't it?
SoLike AI analyzes the content of your reviews and provides you with 3 personalized, varied, error-free and multilingual responses on all review sites (Google, Avis Vérifiés, TrustPilot, Booking, TripAdvisor...).
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - E-réputation
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Sourcefit is Business Process Outsourcing company focused on providing customized offshore staffing solutions to anyone that could need BPO benefits in 5 activities: Engineering, IT & CRM, Sales & Marketing, Finance & Accounting, and Customer Service.
Our model is to be present in countries with high university levels and moderate labor costs.
Our model is to be present in countries with high university levels and moderate labor costs.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
Description The SP2C brings together the main French companies in outsourced customer experience. Our members employ more than 100,000 employees and operate in a market with a turnover of more than 3 billion Euros. The vocation of the SP2C is to promote our profession, defend its usefulness and improve its influence.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - E-réputation
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
Description Speakylink is a visual assistance solution for contact centres (after-sales, sales, customer service, complaints departments, etc.). Based on a traditional telephone call in progress, received or made, Speakylink enables customer advisers to offer video, co-browsing, photos, chat and files to complement their calls.
Activities
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Video call platform
Description Spiriit is an agency of 60 people which combines technological expertise and marketing performance to serve the ROI of your digital and e-commerce projects.
Clients: Julbo, EDF, Axa, Le Printemps, ...
Offers: Hubspot CRM, Branding and digital experience, SEA SMA SEO Activation, Ecommerce Performance
Clients: Julbo, EDF, Axa, Le Printemps, ...
Offers: Hubspot CRM, Branding and digital experience, SEA SMA SEO Activation, Ecommerce Performance
Activities
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - UX / User experience
- E-COMMERCE - WeB / E-Shop development
Description Headquartered in Paris, Splio is a MarTech Vendor that counts 250 collaborators, including 100 in the Product & R&D, and 4 offices in Europe and MEA.
Splio is advancing Marketing Automation into Intelligent CRM to enable brands to easily orchestrate highly personalized marketing at scale through Predictive AI.
Splio is advancing Marketing Automation into Intelligent CRM to enable brands to easily orchestrate highly personalized marketing at scale through Predictive AI.
Activities
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- DIGITAL MARKETING - DMP/CDP
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Marketing Automation
- AI&DATA - CDP/DMP
Description Sprinklr Service is the first purpose-built Contact Center as a Service (CCaas) that ensures you and your agents can offer frictionless support. It scales customer service across 30+ digital and traditional channels — including voice — with self-service systems, AI bots, and one unified view of the customer.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description
Squadata is a company specializing in data marketing and particularly recognized for its data matching services since 2009.
Squadata powers its retargeting product by email and SMS thanks to exclusive features in France, Belgium, Italy and Spain.
Squadata is a company specializing in data marketing and particularly recognized for its data matching services since 2009.
Squadata powers its retargeting product by email and SMS thanks to exclusive features in France, Belgium, Italy and Spain.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Online advertising / retargeting
Description Maximise sales from your e-commerce catalogue with Steerfox.
We support e-retailers in their SEA/SMA/Retail media development using our unique product catalogue management technology.
The aim is to sell the right product, in the right place, at the right time.
We support e-retailers in their SEA/SMA/Retail media development using our unique product catalogue management technology.
The aim is to sell the right product, in the right place, at the right time.
Activities
- DIGITAL MARKETING - Social Paid
- AI&DATA - Data Privacy
- AI&DATA - Data visualization
- AI&DATA - Web Performance
- E-COMMERCE - E-Commerce platform
Description At Stelliant Relation Client & TPA (Third Party Administrator), we are committed to offering our customers omnichannel best solutions to cover the entire customer relationship cycle, through 24/7 outsourcing services, staff delegation and innovative technological solutions.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
Description STORY JUNGLE is a leading global Content Marketing agency targeting B2B and premium audiences.
We are a certified LinkedIn Marketing Partner, one of the 15 LinkedIn content partner in the world.
We specialise in leader advocacy, thought leadership, inbound marketing, lead generation and Account-Based Marketing in multiple languages.
We are a certified LinkedIn Marketing Partner, one of the 15 LinkedIn content partner in the world.
We specialise in leader advocacy, thought leadership, inbound marketing, lead generation and Account-Based Marketing in multiple languages.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - Influence marketing
- DIGITAL MARKETING - Social marketing / Social Selling
Description Supermetrics helps over 750k marketers and analysts move data from popular marketing and ad platforms like Facebook, Google, and HubSpot to their favorite analytics, reporting, and data warehouse platforms. Over 15% of global ad spend is reported through Supermetrics.
Activities
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - Marketing Automation
- AI&DATA - Data visualization
Description Synapse is a software publisher whose main objective is to help people pass on their knowledge. With Synapse IA suite, we offer a suite of specialised customer relations modules hosted and operated in a sovereign environment. Synapse's expertise: 25 years' experience in delivering generative AI to businesses.
Activities
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- AI&DATA - Solutions using artificial intelligence
Description Taboola is the world's leading discovery & native advertising platform that helps people explore what's interesting and new in the moment of next.
Taboola provides content recommendations on the Open Web and helps users discover content that may interest them. Over 13,000 advertisers use Taboola to target and reach more than 500 million active user
Taboola provides content recommendations on the Open Web and helps users discover content that may interest them. Over 13,000 advertisers use Taboola to target and reach more than 500 million active user
Activities
- DIGITAL MARKETING - Affiliate Marketing
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - Performance marketing
Description Outsource your customer relations with Talent2Africa.
Benefit from the ultra-competitive cost/quality ratio, the very low time difference and the advantage of native French-speaking resources that sub-Saharan Africa offers, as well as our expertise in outsourcing dedicated pre-sales, telesales and customer service teams.
Benefit from the ultra-competitive cost/quality ratio, the very low time difference and the advantage of native French-speaking resources that sub-Saharan Africa offers, as well as our expertise in outsourcing dedicated pre-sales, telesales and customer service teams.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- DIGITAL MARKETING - Multi-channel relationship marketing
- AI&DATA - Data monetization
- AI&DATA - Solutions using artificial intelligence
- E-COMMERCE - E-Commerce outsourcing
Description Talkdesk® is a global AI-powered cloud contact center leader. Talkdesk CX Cloud & Industry Experience Clouds help enterprises of all sizes deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for customers and improve the bottom line.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Discover our flagship products: CallBots, RCSBots, Chatbots, revolutionizing customer interactions. With 50% of customer engagement on calls, outdated IVR systems fall short. Envision virtual assistants answering all calls 24/7, resolving 35%-85% of inquiries instantly. TALKR takes you to the next level: easy and efficient virtual assistants.
Activities
- CX - CUSTOMER EXPERIENCE - Robotic Process Automation Software
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description TeamBrain is a 100% industry-specific AI SaaS solution that addresses all your customer relations challenges: SEO, Lead generation, Sales, Internal Knowledge, Selfcare.
Solutions: dynamic self-learning FAQ, Selfcare area, Chatbot and Knowledge area with private generative AI
Solutions: dynamic self-learning FAQ, Selfcare area, Chatbot and Knowledge area with private generative AI
Activities
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Textbroker has been a content writing company since 2005. We select the best writers for your project. Order your texts yourself on the platform (self-service), or delegate the management of your orders to our project manager (managed service).
All languages, all topics.
All languages, all topics.
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - SEM/SEO
Description The Editorialist is a leading editorial company specializing in the production of high value-added content.
We've been involved in editorial creation and professional information for nearly 10 years, and we're convinced that to tell a story is to accelerate it.
We've been involved in editorial creation and professional information for nearly 10 years, and we're convinced that to tell a story is to accelerate it.
Activities
- CX - CUSTOMER EXPERIENCE - E-réputation
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - Social marketing / Social Selling
- DIGITAL MARKETING - Multilingual solutions
Description TikTok brings together millions of fans around the creation and discovery of short and entertaining videos. Come discover how the platform and its tools are evolving to help you grow your business and achieve your marketing goals.
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Mobile marketing / mobile applications
- DIGITAL MARKETING - Client Community Platform
- DIGITAL MARKETING - Social marketing / Social Selling
- E-COMMERCE - M-Commerce/ Mobile sites
Description Tookano.app is the first solution that allows TPE/PME to generate posts for social networks via artificial intelligence!
Just from reading the URL of your website!
* To save time
* To control your budget
* To always benefit from creative ideas
Just from reading the URL of your website!
* To save time
* To control your budget
* To always benefit from creative ideas
Activities
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Platform to automate the local marketing of the networks
- DIGITAL MARKETING - Social marketing / Social Selling
- E-COMMERCE - Artificial intelligence for recommendations
Description Since 2008, TOPS Consult has been helping companies to transform their Customer Relationships along 3 essential dimensions: Customer Culture, Customer Experience and Customer Feedback Management. Our approach favours the human factor, operationality and pragmatism for accepted and sustainable solutions.
Activities
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Quantitative and qualitative customer studies
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
Description Toucan is a customer-facing analytics platform that empowers companies to drive engagement with data storytelling. With the best customizable end-user experience across any device, over 4 million Toucan stories are viewed each year. Toucan's no-code, cloud-based platform cuts development costs and time to value with a fast, seamless implementation.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- DIGITAL MARKETING - UX / User experience
- AI&DATA - Data visualization
- AI&DATA - Web Analytics
Description
With 25 years of expertise, Tunis Call Center is a pioneer in Tunisia's contact center realm. Operating 614 positions across 3 sites, we offer multichannel solutions in customer service, healthcare, sales, and IT. Choose TCC for unparalleled operational excellence.
With 25 years of expertise, Tunis Call Center is a pioneer in Tunisia's contact center realm. Operating 614 positions across 3 sites, we offer multichannel solutions in customer service, healthcare, sales, and IT. Choose TCC for unparalleled operational excellence.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Multi-channel relationship marketing
- DIGITAL MARKETING - Multilingual solutions
Description UMANLINK supports its partners in outsourcing the management of their customer relations to ensure an exceptional experience for their clients at every stage of their journey.
Our 700+ experts provide a tailor-made and multi-channel service with the aim of meeting the specific needs of interaction management.
Our 700+ experts provide a tailor-made and multi-channel service with the aim of meeting the specific needs of interaction management.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- E-COMMERCE - E-Commerce outsourcing
Description Imagine being able to make direct visual contact with your customers, wherever they are, whenever they want. Urgentime makes it possible. No app, no download, just text, click and video - it's that simple. Urgentime is also a complete range of features to optimize your customer relationship management.
Activities
- CX - CUSTOMER EXPERIENCE - Interactive and immersive experiences
- CX - CUSTOMER EXPERIENCE - Video call platform
Description UserTesting is a solution for collecting user feedback and customer insights, allowing you to understand the needs of your audiences. By listening to your customers and prospects, you can identify the pain points across all of your touchpoints and create better experiences.
Activities
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Listening to customers
- CX - CUSTOMER EXPERIENCE - Quantitative and qualitative customer studies
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - UX / User experience
Description Verint® helps the world’s most iconic brands—including over 85 of the Fortune 100 companies—build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI, analytics, and an open cloud architecture to help customers close the ECG
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
Description French publisher, specialized in Customer Relationship Management :
AI solutions: natural language IVR, bots, speech-to-text analysis
Omnichannel agent console: voice, mail, chat, social networks (WhatsApp, Messenger..)
Support: AI doctors, telecom operator
Customers: Société Générale, Bouygues Telecom Société Générale, Bouygues Telecom, Sodexo...
AI solutions: natural language IVR, bots, speech-to-text analysis
Omnichannel agent console: voice, mail, chat, social networks (WhatsApp, Messenger..)
Support: AI doctors, telecom operator
Customers: Société Générale, Bouygues Telecom Société Générale, Bouygues Telecom, Sodexo...
Activities
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
Description VIAVOO is the unified Customer Intelligence platform that combines analytical and generative AI to unlock CX | UX insights across reviews, comments or conversations – including voice – and trigger real-time CRM workflows.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Big data and customer intelligence
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- AI&DATA - Solutions using artificial intelligence
Description Company specializing in the manufacture, sale and rental of photobooths. We address both individuals and professionals looking for solutions related to images.
Activities
- CX - CUSTOMER EXPERIENCE - Interactive and immersive experiences
- DIGITAL MARKETING - Multi-channel relationship marketing
Description VIPP, the African BPO and CX leader, is at your side every day to improve your customer relationship and your performance : interaction management, lead generation, development of customised software, optimisation of your business processes via dedicated BPO and augmented BPO teams.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- DIGITAL MARKETING - Acquisition
Description Visibrain is a social media monitoring software used by brands to protect their reputation and manage their communication strategy. For more than 10 years, Visibrain is used by big companies, institutions, and communication agencies in their social media monitoring challenges.
Activities
- CX - CUSTOMER EXPERIENCE - E-réputation
- CX - CUSTOMER EXPERIENCE - Social media monitoring
Description Visionneers is a Saas software powered by AI and Neuroscience to measure product attractiveness and boost experience. Designed to change the way you develop, improve and launch products and services, Visionneers enables you to deliver a high-performance offering, while optimizing costs.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- AI&DATA - Data visualization
- AI&DATA - Solutions using artificial intelligence
Description Vocads has innovated with a whole new concept: conversational voice surveys incorporating artificial intelligence. This revolutionary immersive approach enables you to collect three times as many detailed verbatims, instantly analyze customer satisfaction, and use this valuable information in your CRM.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Quantitative and qualitative customer studies
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- AI&DATA - Solutions using artificial intelligence
Description Leader in omnichannel customer engagement solutions, Vocalcom has 28 years of expertise and an international presence in 47 countries. Through our renowned Hermes360 inbound and outbound solution, we help brands and outsourcers manage their customer service, sales, telemarketing and debt collection campaigns, all orchestrated by CRM.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - SVI / CTI
- DIGITAL MARKETING - Inbound Marketing
Description For more than 15 years, Voicecom has continued to grow, becoming one of the leaders in omnichannel management of outsourced Customer Experience.
Our strong growth is the result of a strategy aimed at positioning ourselves as creators of value for our customers.
Our strong growth is the result of a strategy aimed at positioning ourselves as creators of value for our customers.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Quantitative and qualitative customer studies
Description Voxibot, the intelligent telephony solution that automates your calls.
A single point of entry, available 24/7 for a positive customer experience.
An increase in customer satisfaction, a better knowledge of the consumer and an optimized ROI.
A single point of entry, available 24/7 for a positive customer experience.
An increase in customer satisfaction, a better knowledge of the consumer and an optimized ROI.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description Voxist leverages the latest progress in Speech AI to transform your Voice data into knowledge and actionable data. We use Speech-to-text, sentiment analysis and natural language processing to make sense of what your clients, employees, friends, contacts are saying.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
- CX - CUSTOMER EXPERIENCE - SVI / CTI
- AI&DATA - Solutions using artificial intelligence
Description
Voxpay, French fintech leader of secured and omnichannel payments: voice, SMS, chat, Email. Certified PCI-DSS since 2018, Voxpay collects your cash wherever you communicate with your customers.
Offer your customers a secured payment experience.
Voxpay, French fintech leader of secured and omnichannel payments: voice, SMS, chat, Email. Certified PCI-DSS since 2018, Voxpay collects your cash wherever you communicate with your customers.
Offer your customers a secured payment experience.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Telecom and VOIP operators
- CX - CUSTOMER EXPERIENCE - Self care tools
- CX - CUSTOMER EXPERIENCE - SVI / CTI
Description WEBCOOM SASU is a company specialising in remote customer relations, digitalisation, web and mobile application development coupled with AI and META services.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - SSII integrator
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description We are a lead generation agency based in Paris. For more than 8 years, we've been helping clients across a wide range of industries grow their online acquisition. As certified Google and Microsoft Advertising partners, we offer exclusive, high-intent leads at a fixed price. At Webofly, our commitment is to elevate your business goals to new heights
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Analytics / audience measurement
- DIGITAL MARKETING - Performance marketing
- DIGITAL MARKETING - SEM/SEO
- AI&DATA - Web Performance
Description WebRivage helps you build an high-performance digital acquisition strategy. Our french expertise, legal compliance, and dedicated support ensures quality and performance. Our solutions provide seamless integration, data traceability, and personalized monitoring for maximum success.
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Databases
- DIGITAL MARKETING - Conversion
- DIGITAL MARKETING - Email marketing
- DIGITAL MARKETING - Performance marketing
Description We repair decarbonize websites.
Combine performance marketing with a reduction of environmental impact by decreasing your website's bandwidth by 20 to 70%.
Without changing the technology and content, you'll have a faster, more competitive, and environmentally friendlier site in just a few days.
Combine performance marketing with a reduction of environmental impact by decreasing your website's bandwidth by 20 to 70%.
Without changing the technology and content, you'll have a faster, more competitive, and environmentally friendlier site in just a few days.
Activities
- DIGITAL MARKETING - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- DIGITAL MARKETING - SEM/SEO
- AI&DATA - Web Performance
Description Webyn is a plug-and-play solution for AI-driven Personalization, enabling e-commerce merchants to increase their online revenue while freeing up their time. Customizing their website based on the visitor will enhance the customer experience, provide them with an optimized shopping journey, and ultimately foster customer loyalty.
Activities
- DIGITAL MARKETING - A/B Testing
- DIGITAL MARKETING - Personalisation
- DIGITAL MARKETING - UX / User experience
- AI&DATA - Web Analytics
- E-COMMERCE - Artificial intelligence for recommendations
Description Winbound (MV Group) is THE B2B Business Solution. As a consulting agency specializing in B2B marketing and digital strategies, we support SMEs and midcaps in their business development.
From crafting tailored marketing and digital strategies to the generation of quality leads and securing appointments, we always have a solution for your needs !
From crafting tailored marketing and digital strategies to the generation of quality leads and securing appointments, we always have a solution for your needs !
Activities
- CX - CUSTOMER EXPERIENCE - Modeling the customer journey
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Inbound Marketing
- DIGITAL MARKETING - Marketing Automation
Description Wisecom is a call centre with a unique positioning. Located in the heart of Paris, the company has gone against the grain of the offshore outsourcing market, with the ambition of rethinking the contact centre business, innovating in a sector under pressure, and putting people at the heart of its model.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Contrôle qualité des CRC
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer touch point management
Description Wisper 360 is a centralized desktop management solution based on virtualization. Unlike traditional VDI solutions, Wisper 360 has no server infrastructure. With comprehensive and innovative features, Wisper 360 offers Simplicity of use, proven Security and substantial Savings.
Activities
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
Description Works Agency: Your ally in digital marketing, serving both large corporations and SMEs. Specializing in SEO, SEA & SMA, we're already assisting over a hundred companies in their digital strategy. Contact us to strengthen your online presence today!
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Sales communication digitalization
- DIGITAL MARKETING - Online advertising / retargeting
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social Paid
Description Worldline Contact makes every conversation unique. We offer more than 150 customers a seamless omnichannel approach, orchestrated by personalized strategies across all customer relationship channels. integrating AI into our solution fosters an augmented customer relationship to help you achieve your goals.
Activities
- CX - CUSTOMER EXPERIENCE - Contact centers/Customer relationship outsourcing
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description YellowBox CRM, produced by the DIMO Software group, is an all-in-one French CRM solution that enables you to manage your sales activity while improving your customer relationship management.
Available in SaaS mode, our software is an efficient, 100% customizable solution to meet all your needs, whatever your sector of activity !
Available in SaaS mode, our software is an efficient, 100% customizable solution to meet all your needs, whatever your sector of activity !
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Collection and processing of customer data
- CX - CUSTOMER EXPERIENCE - Customer knowledge / Data
- CX - CUSTOMER EXPERIENCE - Customer touch point management
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
Description Digital marketing agency, Yuri & Neil supports you in your digital cyber-ambitions.
Welcome aboard the Yuri & Neil space-ship.
The only ship that will carry your brand through the constellations of digital (SEO, MEDIA, SOCIAL, DATA, DESIGN, CONTENT, CRM, RECRUITMENT and TRAINING CENTRE).
Welcome aboard the Yuri & Neil space-ship.
The only ship that will carry your brand through the constellations of digital (SEO, MEDIA, SOCIAL, DATA, DESIGN, CONTENT, CRM, RECRUITMENT and TRAINING CENTRE).
Activities
- DIGITAL MARKETING - Acquisition
- DIGITAL MARKETING - Content marketing / Brand Content
- DIGITAL MARKETING - Programmatic
- DIGITAL MARKETING - SEM/SEO
- DIGITAL MARKETING - Social marketing / Social Selling
Description Zaion is a leader in the field of Conversational, Voice and Generative AI dedicated to Customer Experience.
Our offer:
- A virtual agent platform combining different types of bots.
- A Voice Intelligence platform dedicated to human-human interactions, with our Zaion Voice Analytics solution and its Quality Monitoring modules.
Our offer:
- A virtual agent platform combining different types of bots.
- A Voice Intelligence platform dedicated to human-human interactions, with our Zaion Voice Analytics solution and its Quality Monitoring modules.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer verbatims / Conversation analysis
- CX - CUSTOMER EXPERIENCE - Collecting the voice of the customer
- CX - CUSTOMER EXPERIENCE - Voice of the customer monitoring
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description Zelig is a consultancy specialising in operations and organisation, project management and change management. Zelig focuses on 3 areas:
Consulting: intervention by experts in various business areas.
The Factory: building no-code strategy and business solutions
The Academy: coaching and skills development
Consulting: intervention by experts in various business areas.
The Factory: building no-code strategy and business solutions
The Academy: coaching and skills development
Activities
- CX - CUSTOMER EXPERIENCE - Change Management / Transformation
- CX - CUSTOMER EXPERIENCE - Contact Center Software
- CX - CUSTOMER EXPERIENCE - Employee support tools
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- CX - CUSTOMER EXPERIENCE - Callbot, Chatbot and Messagingbot solutions
Description Zendesk's mission is to make it easy for businesses to connect with their customers. Our customer experience solutions are built on databases of billions of interactions. The company was founded in Copenhagen, Denmark, and now operates in over 20 countries worldwide.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of the teams' business skills
- CX - CUSTOMER EXPERIENCE - Customer relations consulting
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - Customer relationship monitoring
- CX - CUSTOMER EXPERIENCE - Solutions using artificial intelligence
Description With more than 100 million users and 50 applications in almost every major business category - sales, marketing, customer care, finance and back-office operations - and a range of productivity and collaboration tools, Zoho is one of the world's most prolific software companies.
Activities
- CX - CUSTOMER EXPERIENCE - Analysis of customer data
- CX - CUSTOMER EXPERIENCE - Customer loyalty management
- CX - CUSTOMER EXPERIENCE - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING - Marketing Automation
- DIGITAL MARKETING - Multi-channel relationship marketing
Description Zoom, a leader in Gartner's 2022 Magic Quadrant for Unified Communications (UCaaS), is a simple, reliable, and innovative unified communications platform for video meetings, telephony, webinars, events, and chats on any equipment and with conference room systems.
Activities
- CX - CUSTOMER EXPERIENCE - Video call platform